Prague Castle tickets

Martina

Dec 2024Verified booking

4/5

The visit to the castle, we received our tickets outside the ticket office so no lines, great service. The visit to every attraction in the whole complex was really nice!

View original review in Italian

Doina

Dec 2024Verified booking

5/5

Very professional and helpful staff (had to postpone the visit for one day, and it was done very smoothly). Also, very well prepared in terms of facts knowledge and presentation.

José

Dec 2024Verified booking

3/5

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

View original review in Portuguese

Manuel

Dec 2024Verified booking

4/5

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

View original review in Spanish

Maria

Dec 2024Verified booking

4/5

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

View original review in Spanish

BALAY

Dec 2024Verified booking

4/5

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

View original review in French

Veronica

Dec 2024Verified booking

4/5

Super easy to walk through buildings and enjoyed the solo aspect of it. Was confused where to meet at first, but figured it out based on the apps instructions.

Thomas

Dec 2024Verified booking

4/5

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

Frank

Dec 2024Verified booking

5/5

If you just want to see everything outside the Prague Castle then there is already a lot to see outside. But It's worth seeing some buildings like the church from the inside. There are 4 locations inside the castle you can visit. If you buy a ticket online you will get the final ticket at a guide with the umbrella and they will tell some 20 minute introduction about the places. After that you are on your own and can use your phone if you want extra information. The online ticket system works nice but be aware there is a timeslot on it so check the time you will be there before going. Also you can book it online while there.. but my timeslot was an hour away but I had enough to see outside during that time. A nice touch is that if you are unable to see all 4 building that the entry is available for 48 hours.

Christine

Dec 2024Verified booking

3/5

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

Darina

Dec 2024Verified booking

5/5

They were very kind from the beginning, always with stuciasmo and willingness to help us in all our doubts, with useful and educational information about the tour. Thank you very much for everything!

View original review in Spanish

Michelle

Dec 2024Verified booking

3/5

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

Melania

Dec 2024Verified booking

5/5

It was a wonderful experience, the guide spoke perfect Italian and was polite about everything, even called us to find out where we were because we were 10 minutes late. I recommend doing it

View original review in Italian

Mrs

Dec 2024Verified booking

3/5

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

Adam

Dec 2024Verified booking

5/5

Overall a great expereience, we were a little confised where to meet to get our tickets but we figured it out. The introduction byt the guide was very informative and we found that of great use.

Barbara

Nov 2024Verified booking

5/5

It was very easy to book tickets on line for Prague Castle and cathedral but when we didn't arrive on time, due to us not being sure of meeting place, we received a polite and friendly phone call from the company, who were able to explain where to go and to send directions via text which was very useful. Queue to the cathedral was extremely long so we decided to visit the other areas of interest first and by the time we returned to the Cathedral, it was much less busy. We also got to watch the changing of the guards at 12 midday. A very pleasant afternoon, good value for money.

Evelyn

Nov 2024Verified booking

4/5

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.

Page

Nov 2024Verified booking

4/5

Well organized, helpful and patient guides. Their comments are invaluable for appreciating the entire castle grounds. French would be great.

View original review in French

Nick

Nov 2024Verified booking

4/5

Really interesting place. The guide, Steve, was really funny and knowledgable, and I wish i had chosen the guided tour instead of the audio tour. The initial audio tour was a bit confusing as you had to start at the last point and work backward, but that was due to work being done on the cathedral. The audio guide was quite good, but teh AI voice gave a strange intonation at times. OK though. The tour took us about 3 hours, maybe more, and it was very cold, so be prepared. Worth the visit and good value

Miguel

Nov 2024Verified booking

5/5

Bogdan told us the history of the castle and what happened there in a very pleasant and understandable way. His Spanish is very good. He answered our questions very well. The experience was rated with a 10. Bogdan also a 10, and because there are no more points!

View original review in Spanish

Daniela

Nov 2024Verified booking

5/5

Our guide Zora Schmidtova was very nice and was able to answer all our questions and speaks perfect German. It was great fun and very interesting.

View original review in German

vuillaume

Nov 2024Verified booking

5/5

The guide was exceptional! She answered all our questions, bravo to her! And I thank her once again

View original review in French

Gema

Nov 2024Verified booking

3/5

It's good because it includes tickets to all the castle's enclosures but when we hired an audio guide, I thought they would take us and explain in detail. The audio guide is very robotic and it is very monotonous and boring to listen to.

View original review in Spanish

Kathleen

Nov 2024Verified booking

3/5

My guide spoke until 11:00 a.m. I had to visit the museum in less than an hour because the deadline was too tight to take my cruise, which I missed in the end. They accepted me anyway, an hour late in the end!

View original review in French

Mrs

Nov 2024Verified booking

4/5

A great way to visit Prague Castle having the minibus take you straight there from your meeting point . Guide very knowledgeable and gave lots of tips for time saving. Would definitely recommend 😊

Rosario

Dec 2024Verified booking

5/5

Dry guide who is presented in perfect Spanish, expert and very patient with the group. Explanation extensive and clear clarifying questions and always somrient. Thank you very much

View original review in Spanish

Susan

Dec 2024Verified booking

4/5

We had a very experienced guide who was humerous and well as knowledgable. We would have liked to have spent more time in the castle and cathedral. We had previously done an outer castle tour so there was a lot overlap particularly regarding the Charles Bridge and the outside of the castle which left us having a rushed visit inside before it closed. When booking it wasn't obvious that the two tours were conducted by the same company.

Morel

Dec 2024Verified booking

5/5

Our Guide Clara deserves all our gratitude and especially her sense of humor. Thank you, congratulations, and especially after the mishap with the appointment, thank you for postponing it until today. Sincerely Michel Morel

View original review in French

Mark

Dec 2024Verified booking

5/5

Our guide (Peter) was really knowledge and entertaining. The only problem was that the tour was rushed sure to the early winter closing of the castle. You should consider starting the tour 30 minutes earlier

Corallo

Dec 2024Verified booking

5/5

Our guide Eva was great, professional and knowledgeable. She accompanied us with grace and kindness throughout the tour and beyond, always ready to answer our questions with a smile. Ten plus experience

View original review in Italian

Sarah

Dec 2024Verified booking

5/5

Absolutely loved the tour! Misha and Steve were brilliant and couldn't do enough to make sure we had a great experience. Would highly recommend. Both were highly knowledgeable, friendly and approachable. They really made the day! It was a phenomenal experience made even better by outstanding people. Couldn't fault the tour or the guides. Only downside was we missed the start of a tour by a few minutes as we got lost and there was no way to contact the tour guide directly. We got onto support and asked about this. This wasn't possible. We wanted to join the tour at a later stage. We were told we couldn't do this. We asked support to contact the tour guide to let them know and this also was not possible. As a last resort we asked for a refund as it seemed it wasn't possible to go on the tour. This also wasn't allowed. So in short, the support was non existent. In the end, we were contacted by phone and informed that it would be no issue to join the tour later on. We of course were delighted as we were so excited to go on the tour of Prague castle and its surroundings. However, myself and my partner were so confused as to why this wasn't resolved sooner and without any of the hassle. Apart from this initial confusion we had a brilliant day and loved every second of the tour.

David

Dec 2024Verified booking

5/5

The tour was great. David's knowledge was excellent and very well delivered. The meet point was exactly as described and everything was on time. There is a lot of walking but it is well worth it. Please also be aware, the tour ends at the caste and we had to make our own way back into the city.

Carmelo

Dec 2024Verified booking

5/5

A very clear tour guide, he took us not only to see the castle but also to the lesser-visited surrounding areas explaining history and current events and activities we could do and visit in that lesser-known area!

View original review in Italian

Thomas

Dec 2024Verified booking

5/5

The German-speaking guide was great. Lots of information and questions were answered professionally. A really entertaining tour of Prague Castle. As the meeting point was at Karlstor, we were also given information about the bridge on the way to the castle. It was also good that the group was small so that everyone was able to follow the explanations. Once again, many thanks to our guide.

View original review in German

Cinzia

Dec 2024Verified booking

5/5

Well-organized field trip, visiting some of the interior of the Castle and the most beautiful parts of the outer area; of particular interest: St. Vitus Cathedral and a visit to the Golden Alley. Knowledgeable and welcoming guide.

View original review in Italian

Uta

Nov 2024Verified booking

5/5

Our guide was great! He has extensive knowledge and passed it on with great enthusiasm. Thank you very much. We would recommend him at any time.

View original review in German

Alya

Nov 2024Verified booking

5/5

I was traveling solo and I'm glad I decided to do this tour. Our guide Rostislav was incredible! Super knowledgeable and accommodating. I got to see and learn a lot in 2.5 hours. I can't imagine doing this on your own since the place is huge and you can easily get lost

Lucia

Nov 2024Verified booking

5/5

Bianca, liur guide, is extremely professioanl and knowlegeable, but the major value is that she make the presentation in a simple and involving way. Making all feeling part of the group. we really enjoied the visit.

Ariane

Nov 2024Verified booking

5/5

Our guide was really friendly and energized about the castle and the cathedral. She gave us a good impression about the area and it was a private tour with many insights. Really recommend tour!

Kluczny

Nov 2024Verified booking

5/5

The guide was very friendly and interesting. We didn't notice the time passing. The explanations were clear. We loved the guide. Many thanks to him.

View original review in French

Francesco

Nov 2024Verified booking

5/5

Extremely positive experience, the castle is very beautiful and the guide who was very knowledgeable explained everything to us as best as he could

View original review in Italian

Hakim

Nov 2024Verified booking

5/5

The organization was perfect, the pick-up point easy to reach and the guides on time. Our guide was fascinating, pleasant and an inexhaustible source of information about the castle and the city. The tour went by too quickly, and we could have done with another 2 hours.

View original review in French

Mezei

Nov 2024Verified booking

5/5

We loved everything. The professionalism, good timing, interesting stories, friendly atmosphere. We were so lucky to have a small group, actually only 4 of us was the group. 😊 The content of the walk was well organised and our guide was super kind and intelligent. We are very grateful to spend the night time together and choose your group.

Michael

Oct 2024Verified booking

5/5

David was very helpful and his knowledge and his German were very impressive! Even that we could not visit the palace was not a problem, because the alternative program was so interesting that we would not even have noticed that something was missing! Thank you and 100% recommendation and thanks again to DAVID!

View original review in German

Matilde

Oct 2024Verified booking

4/5

The guide was very good and explained everything in a pleasant way. The tour was very well organized. We didn't have to wait long to see St. Vitus Cathedral and she gave us very practical indications of places to eat, streetcars, etc.

View original review in Spanish

Marcia

Oct 2024Verified booking

3/5

I appreciated being guided to the venue. I wish the guided tour had started at the Prague Castle instead of Charles Bridge. Half the tour was over before we arrived at the castle and cathedral. Also, too much time with stories and not enough info about what we were seeing.

Cristina

Oct 2024Verified booking

5/5

A magnificent visit, we were amazed and our guide Hanna had us enchanted with the stories of the city. I recommend it 100%.

View original review in Spanish

Eugene

Oct 2024Verified booking

5/5

Tour Guide was very knowledgeable and went into great detail about the parts of the castle we visited. Really enjoyable experience

Shelly

Oct 2024Verified booking

5/5

No confusion, everything was as described. Hannah was a wonderful guide. Her personal touches enhanced the connection with the history. Great pace allowed for photos and soaking in the meaning of each space and stop along the tour. The tour kept moving so I never felt as though I was held back or that it catered to a crawling pace.

ANA

Oct 2024Verified booking

5/5

Our tour was the English guided tour of Prague Castle with boat ride to Charles Bridge. I highly recommend it. Our guide Jaroslav, you could tell he loves what he does, as his explanation was very good and although the guide was in English, he also gave us guidance in Spanish, our native language. The walk across the Charles Bridge is also worth it, to see the bridge from another angle, I recommend it at sunset. My cousin Yareli and I Ana Carolina, both from Sonora, Mexico thank you for the best experience to get to know a little bit of the beautiful city of Prague.

View original review in Spanish

Martina

Dec 2024Verified booking

4/5

The visit to the castle, we received our tickets outside the ticket office so no lines, great service. The visit to every attraction in the whole complex was really nice!

View original review in Italian

Doina

Dec 2024Verified booking

5/5

Very professional and helpful staff (had to postpone the visit for one day, and it was done very smoothly). Also, very well prepared in terms of facts knowledge and presentation.

Veronica

Dec 2024Verified booking

4/5

Super easy to walk through buildings and enjoyed the solo aspect of it. Was confused where to meet at first, but figured it out based on the apps instructions.

Frank

Dec 2024Verified booking

5/5

If you just want to see everything outside the Prague Castle then there is already a lot to see outside. But It's worth seeing some buildings like the church from the inside. There are 4 locations inside the castle you can visit. If you buy a ticket online you will get the final ticket at a guide with the umbrella and they will tell some 20 minute introduction about the places. After that you are on your own and can use your phone if you want extra information. The online ticket system works nice but be aware there is a timeslot on it so check the time you will be there before going. Also you can book it online while there.. but my timeslot was an hour away but I had enough to see outside during that time. A nice touch is that if you are unable to see all 4 building that the entry is available for 48 hours.

Darina

Dec 2024Verified booking

5/5

They were very kind from the beginning, always with stuciasmo and willingness to help us in all our doubts, with useful and educational information about the tour. Thank you very much for everything!

View original review in Spanish

Melania

Dec 2024Verified booking

5/5

It was a wonderful experience, the guide spoke perfect Italian and was polite about everything, even called us to find out where we were because we were 10 minutes late. I recommend doing it

View original review in Italian

Adam

Dec 2024Verified booking

5/5

Overall a great expereience, we were a little confised where to meet to get our tickets but we figured it out. The introduction byt the guide was very informative and we found that of great use.

Barbara

Nov 2024Verified booking

5/5

It was very easy to book tickets on line for Prague Castle and cathedral but when we didn't arrive on time, due to us not being sure of meeting place, we received a polite and friendly phone call from the company, who were able to explain where to go and to send directions via text which was very useful. Queue to the cathedral was extremely long so we decided to visit the other areas of interest first and by the time we returned to the Cathedral, it was much less busy. We also got to watch the changing of the guards at 12 midday. A very pleasant afternoon, good value for money.

Page

Nov 2024Verified booking

4/5

Well organized, helpful and patient guides. Their comments are invaluable for appreciating the entire castle grounds. French would be great.

View original review in French

Kathleen

Nov 2024Verified booking

3/5

My guide spoke until 11:00 a.m. I had to visit the museum in less than an hour because the deadline was too tight to take my cruise, which I missed in the end. They accepted me anyway, an hour late in the end!

View original review in French

Stefanie

Nov 2024Verified booking

5/5

Both experiences were easy to navigate and understand. It was a laid back experience and did not feel rushed. I liked the introduction at the beginning and then being sent off on your own. Bring your headphones to use the online audio guide. If not your arm gets tired of holding your phone.

Alixandre

Nov 2024Verified booking

5/5

Our experience at the Prague Castle was awesome! I would recommend going on a weekday rather than a weekend. It was pretty crowded. Golden lane was extremely crowded due to tour groups. Other than that it was awesome!

Maximilian

Nov 2024Verified booking

5/5

We loved the visit to the Prague Castle complex. It was brilliant to book the ticket in advance then just meet in the (vast) courtyard at the time. We even got a brief introduction from one of the spirited (even in October) and deeply knowledgeable guides. Thank you!

Sarenwil

Nov 2024Verified booking

5/5

The introduction of the whole tour was amazing! The tour guide was on point and knowledgeable! The total overall experience of Prague Castle brought us back to the olden days. Definitely a must try!

KENG

Nov 2024Verified booking

5/5

When we couldn't find the location to pick up the ticket the staff contacted us and provided useful help. The short introduction of the castle is very on point and interesting.

Daniela

Oct 2024Verified booking

3/5

It was not clear whether or not there was an Italian guide and when he started talking we missed half the explanation unfortunately. Also I was not able to use the audio guide they pointed out to us, probably because it was additional for a fee but that was also unclear. But having booked at the last minute it was fine anyway.

View original review in Italian

Derrick

Oct 2024Verified booking

5/5

The Prague Castle complex is awesome and definitely worth 2hrs of exploration! Headout is fabulous! We booked the tickets the day before. Instructions are clear and concise. Meeting point is easy to find and the reps with the umbrellas are visible from far. Our rep gave us a quick introduction to the complex plus some bonus history points. Cool.... thank you very much!

Peter

Oct 2024Verified booking

3/5

Our cruise started on time, it was a lovely experience. However, it was said that English audio is available on the ship, but we could hardly it. Even after getting promised that the volume would be increased, nothing happened, we couldn't hear the guide the whole trip.

Lisa

Oct 2024Verified booking

3/5

I couldn't visit the palace it was closed x 1 political meeting at least they could have notified us before taking the ticket!

View original review in Italian

Joan

Oct 2024Verified booking

4/5

Prague Castle is interesting. You have to have great shoes as the entite complex with the churches & adjacent buildings will challenge your feet & legs walking.

Richard

Oct 2024Verified booking

4/5

The service was faultless. The guides showed up on time and were easliy identifed. They were very informative and freindly offeringh many usefull tips for our tour of the Castle. We would defintiely recommend this experience to our friends.

Humberto

Oct 2024Verified booking

3/5

The visit to the Parliament was very interesting although short, what we didn't like at all was the cruise because they offered you one hour and it was 40 minutes.

View original review in Spanish

Devin

Oct 2024Verified booking

5/5

Loved the flexibility in getting to pick up tickets the next day due to last-minute closures of the castle on our scheduled day!

Barbara

Oct 2024Verified booking

3/5

The site itself was excellent however a lack of information to find the guide and suggestions and warning of walking up the hill to the entrance.

Scott

Sep 2024Verified booking

3/5

We loved the experience. The views are spectacular. The only issue we had was the ticket told us to go to area III to get your ticket. And that was not correct. The person there said to go to information. So we did and there was a large line but we waited. Then they told us that information isn't correct either that we had to go outside and fine people with umbrellas. After about 30 minutes we finally got our tickets and were able to go inside. Still a great price for everything, I think the venue needed to be more specific on where to go. I don't totally feel it was an issue on your end.

José

Dec 2024Verified booking

3/5

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

View original review in Portuguese

Manuel

Dec 2024Verified booking

4/5

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

View original review in Spanish

Maria

Dec 2024Verified booking

4/5

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

View original review in Spanish

BALAY

Dec 2024Verified booking

4/5

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

View original review in French

Thomas

Dec 2024Verified booking

4/5

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

Christine

Dec 2024Verified booking

3/5

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

Michelle

Dec 2024Verified booking

3/5

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

Mrs

Dec 2024Verified booking

3/5

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

Evelyn

Nov 2024Verified booking

4/5

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.

Nick

Nov 2024Verified booking

4/5

Really interesting place. The guide, Steve, was really funny and knowledgable, and I wish i had chosen the guided tour instead of the audio tour. The initial audio tour was a bit confusing as you had to start at the last point and work backward, but that was due to work being done on the cathedral. The audio guide was quite good, but teh AI voice gave a strange intonation at times. OK though. The tour took us about 3 hours, maybe more, and it was very cold, so be prepared. Worth the visit and good value

Miguel

Nov 2024Verified booking

5/5

Bogdan told us the history of the castle and what happened there in a very pleasant and understandable way. His Spanish is very good. He answered our questions very well. The experience was rated with a 10. Bogdan also a 10, and because there are no more points!

View original review in Spanish

Daniela

Nov 2024Verified booking

5/5

Our guide Zora Schmidtova was very nice and was able to answer all our questions and speaks perfect German. It was great fun and very interesting.

View original review in German

vuillaume

Nov 2024Verified booking

5/5

The guide was exceptional! She answered all our questions, bravo to her! And I thank her once again

View original review in French

Gema

Nov 2024Verified booking

3/5

It's good because it includes tickets to all the castle's enclosures but when we hired an audio guide, I thought they would take us and explain in detail. The audio guide is very robotic and it is very monotonous and boring to listen to.

View original review in Spanish

Dubois

Nov 2024Verified booking

5/5

Very nice tour with a great guide who spoke very good French. Prague Castle is a must-see, and you should allow 3 hours for a leisurely tour.

View original review in French

Andrea

Nov 2024Verified booking

4/5

Everything went as planned. Too bad about the Italian audio guide; several marked listening points within the attractions were not on the audio guide track list.

View original review in Italian

Maria

Oct 2024Verified booking

4/5

The experience was good but it was difficult to find the meeting point. We were attended by a girl in Portuguese as there was no Spanish guide. Audio guides should be provided.

View original review in Spanish

PRAS

Oct 2024Verified booking

5/5

The way your team was looked after at the château was excellent. Total disappointment with the château visit. Saw 4 rooms of no interest, really nothing to see..... It's a rip-off. The cathedral magnificent outside, rather average inside. The chapel...... average average..... Voilà....

View original review in French

Cynthia

Oct 2024Verified booking

3/5

The castle itself was very cool and interesting and we enjoyed seeing all the sights. The audio guide was not what I expected. It wasn't delivered by a human voice (sounded like AI) and it didn't cover all the marked locations throughout the tour. Information was delivered a little oddly by the AI. I never received the email with the audio guide download information and needed to get help from the guide who gave our "orientation". The guide himself was excellent and very helpful. Very knowledgeable and funny. Guess we should have paid for the guided tour. 😏

Barbara

Oct 2024Verified booking

4/5

Wonderful support when I had questions about the QR code - very quick response to my emails. Great onsite staff and introduction to the history of the castle area.

Fawad

Oct 2024Verified booking

4/5

The agents were at the place on time very helpful explained everything . Problem was the audio guide as some places missing. I wish it was fully covered. Over all pretty smooth

Laura

Oct 2024Verified booking

4/5

The ticket with audio guide was essential to understand the history of the castle, the cathedral and the alley. We appreciated the latter in particular for its reconstructions. The guide was very good and knowledgeable.

View original review in Italian

Kevin

Oct 2024Verified booking

4/5

Overall experience was great, loved being in the moment and enjoying the St Vitus Cathedral at the castle. The cathedral was one of the most beautiful churchs I've ever been in. Amazing, people can build something this big and amazing, took over 570 years. A little confusing about the castle since the cathedral over shadows the actual castle and it's only when you walk across the mote bridge, you get some more priceless views. Nice part, they allow you two days to enjoy, and we went back the second day and finished the self tour.

Juli

Oct 2024Verified booking

3/5

The meetup was fine but we were not told to bring our own headphones for the audioguide. One of us had, so we shared, but it was challenging with all of the crowds and noise! Plus the audioguide itself is just an AI generated voice so it was off putting and not engaging.

Francesca

Oct 2024Verified booking

5/5

really good guide to explain. i really liked the whole thing (san vito cathedral,ancient royal palace and much more). this visit i recommend it!

View original review in Italian

Martina

Dec 2024Verified booking

4/5

The visit to the castle, we received our tickets outside the ticket office so no lines, great service. The visit to every attraction in the whole complex was really nice!

View original review in Italian

Doina

Dec 2024Verified booking

5/5

Very professional and helpful staff (had to postpone the visit for one day, and it was done very smoothly). Also, very well prepared in terms of facts knowledge and presentation.

José

Dec 2024Verified booking

3/5

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

View original review in Portuguese

Manuel

Dec 2024Verified booking

4/5

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

View original review in Spanish

Maria

Dec 2024Verified booking

4/5

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

View original review in Spanish

BALAY

Dec 2024Verified booking

4/5

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

View original review in French

Veronica

Dec 2024Verified booking

4/5

Super easy to walk through buildings and enjoyed the solo aspect of it. Was confused where to meet at first, but figured it out based on the apps instructions.

Thomas

Dec 2024Verified booking

4/5

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

DE

Dec 2024Verified booking

3/5

No one spoke French and we had trouble getting the link for the audioguide. The person in charge couldn't give it to us. What's more, the audioguide on a cell phone is much less practical than on headphones.

View original review in French

Frank

Dec 2024Verified booking

5/5

If you just want to see everything outside the Prague Castle then there is already a lot to see outside. But It's worth seeing some buildings like the church from the inside. There are 4 locations inside the castle you can visit. If you buy a ticket online you will get the final ticket at a guide with the umbrella and they will tell some 20 minute introduction about the places. After that you are on your own and can use your phone if you want extra information. The online ticket system works nice but be aware there is a timeslot on it so check the time you will be there before going. Also you can book it online while there.. but my timeslot was an hour away but I had enough to see outside during that time. A nice touch is that if you are unable to see all 4 building that the entry is available for 48 hours.

Christine

Dec 2024Verified booking

3/5

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

Alexia

Dec 2024Verified booking

4/5

The fact of joining a guide and having explanations is very much appreciated. However, the second guide spoke very, very quickly in English, so don't forget those who are not at ease with the language.

View original review in French

Darina

Dec 2024Verified booking

5/5

They were very kind from the beginning, always with stuciasmo and willingness to help us in all our doubts, with useful and educational information about the tour. Thank you very much for everything!

View original review in Spanish

Michelle

Dec 2024Verified booking

3/5

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

Melania

Dec 2024Verified booking

5/5

It was a wonderful experience, the guide spoke perfect Italian and was polite about everything, even called us to find out where we were because we were 10 minutes late. I recommend doing it

View original review in Italian

Mrs

Dec 2024Verified booking

3/5

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

Nga

Dec 2024Verified booking

4/5

in general a good experience. There is a tour guide waiting at "Get the ticket" where is the ticket collection point and lead us to the astronomical clock tower on time. He told us some history about Prague while walking to tower. If we buy the ticket directly in tower, 20 mins introductory tour will not be included.

Adam

Dec 2024Verified booking

5/5

Overall a great expereience, we were a little confised where to meet to get our tickets but we figured it out. The introduction byt the guide was very informative and we found that of great use.

Barbara

Nov 2024Verified booking

5/5

It was very easy to book tickets on line for Prague Castle and cathedral but when we didn't arrive on time, due to us not being sure of meeting place, we received a polite and friendly phone call from the company, who were able to explain where to go and to send directions via text which was very useful. Queue to the cathedral was extremely long so we decided to visit the other areas of interest first and by the time we returned to the Cathedral, it was much less busy. We also got to watch the changing of the guards at 12 midday. A very pleasant afternoon, good value for money.

Evelyn

Nov 2024Verified booking

4/5

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.

Page

Nov 2024Verified booking

4/5

Well organized, helpful and patient guides. Their comments are invaluable for appreciating the entire castle grounds. French would be great.

View original review in French

Nick

Nov 2024Verified booking

4/5

Really interesting place. The guide, Steve, was really funny and knowledgable, and I wish i had chosen the guided tour instead of the audio tour. The initial audio tour was a bit confusing as you had to start at the last point and work backward, but that was due to work being done on the cathedral. The audio guide was quite good, but teh AI voice gave a strange intonation at times. OK though. The tour took us about 3 hours, maybe more, and it was very cold, so be prepared. Worth the visit and good value

Miguel

Nov 2024Verified booking

5/5

Bogdan told us the history of the castle and what happened there in a very pleasant and understandable way. His Spanish is very good. He answered our questions very well. The experience was rated with a 10. Bogdan also a 10, and because there are no more points!

View original review in Spanish

Daniela

Nov 2024Verified booking

5/5

Our guide Zora Schmidtova was very nice and was able to answer all our questions and speaks perfect German. It was great fun and very interesting.

View original review in German

Lobélia

Nov 2024Verified booking

5/5

We loved Prague and all its grandeur! We were lucky enough to feel the first snowflakes, as was our lucky guide. Adam, despite his young age, is extremely professional and humble. Even in the face of the imbecility of a tourist from the USA, who was absolutely rude and rude for no apparent reason, he kept his smile and apologized for a reason that wasn't his... his amazement and incredulity will always remain in my memory as someone with a bright future. Because if he was able to get through this episode with a smile, he will be capable of great things. Congratulations Adam! It was a pleasure to meet you and get to know your country through your eyes.

View original review in Portuguese

Thomas

Dec 2024Verified booking

5/5

Headout worked well re online tkt purchase, instructions for redeeming and the app. Prague castle grounds are huge and well worth visiting. Impressive buildings, great views acroos the city and plenyy of places to eat and drink.

Martina

Dec 2024Verified booking

4/5

The visit to the castle, we received our tickets outside the ticket office so no lines, great service. The visit to every attraction in the whole complex was really nice!

View original review in Italian

Doina

Dec 2024Verified booking

5/5

Very professional and helpful staff (had to postpone the visit for one day, and it was done very smoothly). Also, very well prepared in terms of facts knowledge and presentation.

José

Dec 2024Verified booking

3/5

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

View original review in Portuguese

Manuel

Dec 2024Verified booking

4/5

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

View original review in Spanish

Maria

Dec 2024Verified booking

4/5

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

View original review in Spanish

BALAY

Dec 2024Verified booking

4/5

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

View original review in French

Veronica

Dec 2024Verified booking

4/5

Super easy to walk through buildings and enjoyed the solo aspect of it. Was confused where to meet at first, but figured it out based on the apps instructions.

Thomas

Dec 2024Verified booking

4/5

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

Frank

Dec 2024Verified booking

5/5

If you just want to see everything outside the Prague Castle then there is already a lot to see outside. But It's worth seeing some buildings like the church from the inside. There are 4 locations inside the castle you can visit. If you buy a ticket online you will get the final ticket at a guide with the umbrella and they will tell some 20 minute introduction about the places. After that you are on your own and can use your phone if you want extra information. The online ticket system works nice but be aware there is a timeslot on it so check the time you will be there before going. Also you can book it online while there.. but my timeslot was an hour away but I had enough to see outside during that time. A nice touch is that if you are unable to see all 4 building that the entry is available for 48 hours.

Christine

Dec 2024Verified booking

3/5

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

Darina

Dec 2024Verified booking

5/5

They were very kind from the beginning, always with stuciasmo and willingness to help us in all our doubts, with useful and educational information about the tour. Thank you very much for everything!

View original review in Spanish

Michelle

Dec 2024Verified booking

3/5

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

Melania

Dec 2024Verified booking

5/5

It was a wonderful experience, the guide spoke perfect Italian and was polite about everything, even called us to find out where we were because we were 10 minutes late. I recommend doing it

View original review in Italian

Mrs

Dec 2024Verified booking

3/5

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

Adam

Dec 2024Verified booking

5/5

Overall a great expereience, we were a little confised where to meet to get our tickets but we figured it out. The introduction byt the guide was very informative and we found that of great use.

Barbara

Nov 2024Verified booking

5/5

It was very easy to book tickets on line for Prague Castle and cathedral but when we didn't arrive on time, due to us not being sure of meeting place, we received a polite and friendly phone call from the company, who were able to explain where to go and to send directions via text which was very useful. Queue to the cathedral was extremely long so we decided to visit the other areas of interest first and by the time we returned to the Cathedral, it was much less busy. We also got to watch the changing of the guards at 12 midday. A very pleasant afternoon, good value for money.

Evelyn

Nov 2024Verified booking

4/5

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.

Page

Nov 2024Verified booking

4/5

Well organized, helpful and patient guides. Their comments are invaluable for appreciating the entire castle grounds. French would be great.

View original review in French

Nick

Nov 2024Verified booking

4/5

Really interesting place. The guide, Steve, was really funny and knowledgable, and I wish i had chosen the guided tour instead of the audio tour. The initial audio tour was a bit confusing as you had to start at the last point and work backward, but that was due to work being done on the cathedral. The audio guide was quite good, but teh AI voice gave a strange intonation at times. OK though. The tour took us about 3 hours, maybe more, and it was very cold, so be prepared. Worth the visit and good value

Miguel

Nov 2024Verified booking

5/5

Bogdan told us the history of the castle and what happened there in a very pleasant and understandable way. His Spanish is very good. He answered our questions very well. The experience was rated with a 10. Bogdan also a 10, and because there are no more points!

View original review in Spanish

Daniela

Nov 2024Verified booking

5/5

Our guide Zora Schmidtova was very nice and was able to answer all our questions and speaks perfect German. It was great fun and very interesting.

View original review in German

vuillaume

Nov 2024Verified booking

5/5

The guide was exceptional! She answered all our questions, bravo to her! And I thank her once again

View original review in French

Gema

Nov 2024Verified booking

3/5

It's good because it includes tickets to all the castle's enclosures but when we hired an audio guide, I thought they would take us and explain in detail. The audio guide is very robotic and it is very monotonous and boring to listen to.

View original review in Spanish

Kathleen

Nov 2024Verified booking

3/5

My guide spoke until 11:00 a.m. I had to visit the museum in less than an hour because the deadline was too tight to take my cruise, which I missed in the end. They accepted me anyway, an hour late in the end!

View original review in French

Karina

Dec 2024Verified booking

5/5

“I had an unforgettable evening at this Medieval tavern. From the moment we entered, the atmosphere transported us back in time, with live music and dancers adding to the lively, authentic experience. The 5-course dinner was absolutely delicious. The flavors were rich, and the portions generous. The staff were friendly and attentive, making sure we felt comfortable throughout the night. It was the perfect combination of great food, entertainment, and history. Highly recommend for anyone looking to enjoy a unique and memorable night in Prague!”

Riccardo

Nov 2024Verified booking

4/5

The athmosphere ia incredible...feels like going back in time...the staff is amazing and food was great! The shows are entertaining and fun and the music (drum and bagpipe are outstanding) We really enjoyed!

Danny

Sep 2024Verified booking

4/5

Was a good exsperianc. The Mediaeval supper was good but the place was packed and hot beyond belief. The castle was awesome.

Kristin

Aug 2024Verified booking

4/5

The food was very good and, with the exception of the main course, not too much. We sat at a table with a few people, which led to nice conversations. The absolute highlight was of course the performers, who offered everything from sword fighting and fire breathing to acrobatics.

View original review in German

Meike

Jul 2024Verified booking

5/5

Me and my boyfriend enjoyed every second of the time we spend here. Everything was just perfect, the madieval vibe and all the talented actors and performers. We had an amazing time. Definitely recommending this to other tourists.

Maxime

Jun 2024Verified booking

5/5

It's a very unusual place, with a great atmosphere! The food was very good, just what we expected! As for quantity, I wouldn't recommend the 3-course menu, which for us would have been too little! The 5-course meal is really top-notch! Great discovery!

View original review in French

Letterio

Jun 2024Verified booking

5/5

The guide who accompanied us to the castle very kind and clear. The medieval dinner with show very nice. The quaint restaurant. The pork knuckle very good. The artists who performed outstanding.

View original review in Italian

Jaka

May 2024Verified booking

5/5

Brilliant! The guide really knew a lot about history and presented the information to us in a fun, but educational way.

Reut

May 2024Verified booking

4/5

The show and the people seated next to you is super nice! The food is simple but the main course and the unlimited alcohol is wonderful! The place and atmosphere is remarkable and feel very real. They did waste time between the show parts to complete the service rounds which was exhausting. The overall experience is recommended and nice.

Nicole

Jan 2024Verified booking

4/5

The entertainment was really good, as was the location, the food was more of a side issue and not that good. At least we didn't like it that much. Please note that you won't get very far if you don't speak English.

View original review in German

Lutz

Dec 2023Verified booking

3/5

Sehr gut gefallen hat mir der Service des Boat-Teams. Insgesamt war es unter Deck leider etwas laut ( Akustik) und wir hatten eine quirlige Familie mit lauten nervigen Kindern, die ständig am herumrennen waren.Dafür kann aber das Team nichts. Ansonsten sehr schönes Boot und ein schöner Streckenabschnitt der Moldau. P.s.Um die Bewertung abzuschließen war es nötig einen vorgegebenen Punkt des Nichtgefallens zu wählen und ist nur deshalb gewählt.

Ken

Aug 2024Verified booking

5/5

Great night out, much fun was had without a doubt!!

Ekaterina

May 2024Verified booking

5/5

The food was perfect. The show was amazing!!! And we got a personal magic show :)

Kathryn

Apr 2024Verified booking

5/5

Great show! Good food, great beer. Very entertaining and good service.

Aktas

Feb 2024Verified booking

5/5

A superb evening, the meal, the beer the show a unique experience for our last evening❤️

View original review in French

Eloise

Jan 2024Verified booking

5/5

The general atmosphere, the speed of service, the actors

View original review in French